Our History
From 1880 to today
1880
Foundation
Jean Facq founds the company in Brussels (Ixelles). Having started out by collecting old metal, he began selling new metal.
Since 1880, six generations have succeeded one another at its helm, making it the company we know today. In a way, the history of FACQ follows the economic, social and political events of the 20th century.
1965
Location to Zaventem
The buildings on rue du couloir (Ixelles) and rue Verhoeven (Laeken) are no longer sufficient to cope with the company's steady growth. FACQ decided to build a large single-storey warehouse outside Brussels. This is the current sales outlet in Zaventem.
PROcenter in Zaventem
1997
ISO 9001 certification obtained
Facq's ISO 9001 certificate (no. BQA-QMS-C-1997151) covers the following areas of application: "The commercialisation and distribution of bathroom and heating products, including renewable energy systems".
Facq's main concern has always been quality.
2001
New Zaventem depot
New logistics center
To optimize the efficiency of its services, FACQ is centralizing them in a new 20,000m² logistics center in Zaventem. FACQ is also expanding in the Liège region. A second Sanicenter is opening in Grivegnée. In the province of Hainaut, a Sanicenter and showroom open in Charleroi. In 2001, FACQ creates its first website, with its e-commerce site specially dedicated to professionals.
2008
Logistics center in Alleur
FACQ's development is ongoing. A second logistics center is needed. A warehouse of over 15,000m² is built in Alleur. Also in 2008, FACQ takes over Givord, a major player in the sanitary and heating sector in the Namur and Mons regions.
2009
FACQ Strombeek, Huy and Jemeppe open
FACQ Anderlecht moves to 198, boulevard de l'Industrie, where a complete transformation of the building begins. 2009 also sees FACQ take over Knapen in Diest.
2010
Anderlecht showroom opens
Work on the Anderlecht showroom is completed. The most spacious showroom in Brussels opens. It covers more than 4,000m².
2011
Opening Arlon, Tirlemont and Saint-Trond
2013
PROcenter in Vilvoorde
FACQ strengthens its presence in Flanders
PROcenters open in Tongeren, Vilvoorde and Temse. In addition, FACQ takes over Claeys-Verhelst, an industry reference in West Flanders, giving the company a presence in Bruges and Ostend (Showroom). The company also has a regional warehouse and PROcenter in Oudenburg. These new locations are an integral part of FACQ's global strategy to expand its presence throughout Belgium.
Showroom in Brugge
PROcenter in Tongeren
2017
Facq Pro App
This year was also marked by innovation. Facq launches its "Facq Pro" application, an app' at the service of sanitaryware and heating professionals. Obtaining information on product availability based on geolocation, the address of a sales outlet or simply getting in touch with after-sales service is now even easier.
2018
Moving and expanding to serve you better
The Alleur depot has expanded. No less than 192 tonnes of steel, 1,523m³ of concrete and 18km of tubes for underfloor heating were required to increase the capacity of this 16m-high building with 13 loading bays covering a total surface area of 36,000 m² and able to accommodate 7,000 pallets spread over 6 levels!
2019
First steps in the eastern cantons
A new PROcenter and Showroom with a total surface area of 3,500m2 have also opened in Eupen, the capital of the German-speaking community. On the other side of the country, Tournai is seeing the opening of its first PROcenter, with a Showroom to follow in early 2020.
2019
15th showroom in Kuurne
Facq opens its 15th showroom in Kuurne. With an area of over 3,300 m2, it features a revamped version of the renowned Maison Verte, which becomes an augmented reality tool allowing the public to move around the home and discover, room by room, energy-efficient solutions in heating, ventilation, renewable energies, regulation and wastewater recovery.
2020
Development continues
A brand-new regional headquarters opens in Merelbeke, an impressive building along the E40 that combines a depot, a PROcenter, a showroom and a full floor for visitors.
A regional headquarters for Flanders in Ghent as well as the opening of sales outlets in Tournai, Genk, Leper and Wauthier-Braine.
2021
Facq joins forces with Germany's GC Group
Facq joins forces with the German GC Group, Europe's leading distributor to professionals in the sanitaryware, heating, air-conditioning and ventilation sectors. The family-owned GC Group was the natural choice for continuing Facq's development. It shares the same mindset and values, with a strong focus on people and a strong customer orientation.
Showroom in Wilrijk
Facq opens its 46th PROcenter and Showroom in Wilrijk
Showroom in Geel
2023
New Flanders location in Geel
2025
Elected "Brand of the Year" for the third year running
This award is recognition of the quality and diversity of our products, as well as our commitment to customer satisfaction.
We continue to innovate to offer you the most efficient and innovative products for your bathroom, heating and renewable energies.
Thank you to all our customers and partners for their trust!